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"Day Surgery biopsy"

About: University Hospital Wishaw / General Surgery (Wards 16-18)

(as a service user),

Saw my GP recently. I later attended the biopsy clinic having been given a cancellation. Staff were very supportive and explained everything very caringly. A credit to the service.

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Responses

Response from Rick Edwards, Service Manager Surgical & Critical Care, University Hospital Hairmyres, NHS Lanarkshire 5 years ago
Rick Edwards
Service Manager Surgical & Critical Care, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 29/06/2018 at 10:59
Published on Care Opinion at 11:49


picture of Rick Edwards

Dear McQ,

Thank you for sharing your experience through Care Opinion. We always try to maximise appointments and I'm delighted that you were able to a accept a cancellation at short notice.

It's really important that people are well informed and able to make decisions about their care or treatment and I'm pleased to hear that was the case for you; the clinic staff will be delighted to receive your feedback.

I hope you are recovering well.


Kind regards

Rick

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by McQ (a service user)

Hi Nick

Thank you for your response.

Today I had the stitches out. I am healing well and I'm pleased at how net the wound is.

Please pass on my thanks to the clinic staff.

Regards

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