"The worst surgery in Preston. Beware!"

This surgery takes in all the patients. In effect, when you need an appointment you can get it in no less than 3-4 weeks. My son (17 years old) went to his appointment after long 4 weeks of waiting with a bladder infection that was treated by .... a nurse. When he finally had his appointment with a doctor, the

GP refused to give him a prescription for acne because, she can deal with only one problem during a visit!

She suggested getting another appointment (in 3 weeks, I guess?).

So if you have multiple ailments, be prepared to visit the surgery regularly, one visit = one issue tackled and no less than a month interval between the visits (are they paid for each visit, by the way; that would explain the policy?!)

All that is sheer bad will. These people are bureaucrats, not helpful at all. I tried to complain and explain that my son needs his prescription now as we have run out of medicines and he is leaving on holiday tomorrow. The advice we got -- call the prescription line, they will advise what to do!

I have never seen so little compassion. The people in this surgery, doctors and personnel, are like machines. You won't cut through the red tape, now way!