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"Treated like I mattered by people who genuinely..."

About: Kent & Canterbury Hospital

Visited Day care surgery unit for a carpal tunnel operation. From the moment I was greeted by the receptionist, to the nurses who cared for me so kindly through to the awesome professional and friendly (and wonderfully funny) consultant and operating staff - I genuinely felt that a) I mattered and b) I was in a professional, friendly and clean department of the hospital. Nothing was too much trouble (I am disabled so required a wheelchair as my mobility scooter wasn’t suitable, and one was brought to me without a huff or tut - wonderful) and the whole procedure from arrival to discharge was carried out in a smooth, well-oiled fashion. I highly recommend this unit and feel that it is somewhere you can trust to ensure your procedure will be carried out most efficiently and professionally with humour and friendliness.

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Responses

Response from Kent & Canterbury Hospital 4 years ago
Kent & Canterbury Hospital
Submitted on 01/08/2019 at 11:11
Published on nhs.uk at 12:07


Thank you for your kind words and we apologise for the delay in responding to you.

Just to update you, we have passed your thanks to the Day Surgery team for their information.

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