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"Great experience with everyone in Neurology"

About: York Hospital / Neurology

I would like to thank everyone in the Neurology department for all their care and professionalism I have received over the last couple of years. I was first referred to the department almost 3 years ago. During that time I developed real problems walking that were affecting my work and many other day to day aspects of my life. Since my first appointment I have undergone many tests and was fortunate enough to receive a diagnosis and a medications that have really helped me. The reception staff were always polite and welcoming. The neurologist listened to my concerns and worked tirelessly to provide answers and assistance. The neurophysios were exceptionally knowledgeable and helpful.

Both myself and my partner have felt listened to and respected by everyone and are immensely grateful for the help we've received. Thank you.

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Responses

Response from Catherine Rhodes, Patient Experience Lead, York and Scarborough Teaching Hospital NHS Foundation Trust 5 years ago
Catherine Rhodes
Patient Experience Lead,
York and Scarborough Teaching Hospital NHS Foundation Trust
Submitted on 25/07/2018 at 13:52
Published on Care Opinion at 14:33


Thank you very much for taking the time to post these comments which are lovely to receive. I will ensure they are passed on to the neurology department.

I'm glad to hear the medication has been helping and I hope you are continuing to see improvements in your health.

Best wishes.

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