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terrible worst maternity ward and gyne ward ever...

Story from nhs.uk

"terrible worst maternity ward and gyne ward ever..."

About: Furness General Hospital

What could be improved

alot the communication is terribke in that maternity department and midwifes need to start treating people with respect

Anything else?

had my child here 3 years ago and was great and now its terrible was due to be induced friday got changed to monday so went in they dint have time so changed to tuesday wen in again this morning and now there saying there not giving me one even tho i have low fluids baby is measuring at 2 weeks behing in growth and i have m.e cfs and pregancy is affecting me in a very bad way can barely move most of the time and in this hospital they dont commmunicate you get treat badly and messed around i was not only person to be messed about there was other women there to getting same treatment needs to be shut down

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Responses

Response from Furness General Hospital 12 years ago
Furness General Hospital

Submitted on 18/10/2011 at 21:15
Published on nhs.uk on 19/10/2011 at 04:01

Thank you for taking the time to leave your comments. We are sorry that you felt the service provided did not meet your expectations. As you will appreciate we only have minimal details regarding your care from these comments, we would welcome the opportunity to discuss your concerns in further detail. We would therefore be grateful if you could please contact our Head of Midwifery, Sascha Wells, Sascha can be contacted via our Patient Advice and Liaison Service (PALS) on 01539 795 497.

Should you wish to make a complaint then you can do so by writing to our Chief Executive, Tony Halsall, at: Trust Headquarters, Westmorland General Hospital, Burton Road, Kendal, LA9 7RG.

The Complaints Team and the Chief Executive can be contacted at the address indicated above or by ringing 01539 795 332. More information can be found on our website: http://www.uhmb.nhs.uk

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually improve the services we offer and the experience our patients have whilst in our hospitals.

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