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"Lovely accommodation, even lovelier staff,..."

About: Royal Blackburn Hospital / Accident and emergency

Due to addictive behaviour, except one genuine serious injury caused by an innocent accident in my hotel room (Premier Inn, Burnley), I have been admitted to this wonderful hospital four times in as many weeks. Despite everything it has been such a pleasure to meet every member of staff from the HCAS, Nurses, Doctors and Consultants. God bless them all - I am still a little confused and unable to remember the exact names of each member of staff (there were dozens I dealt with) but the Doctor and a member of staff particularly stand out. Every one a star, none judgmental and it simply gives me the ultimate incentive to clean up my act and ease the burden on these incredible professionals.

I've an excellent command of the written word but none is sufficient for these dedicated people. Again, thank you so much

Kindest regards

Dave Froggatt

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Responses

Response from Royal Blackburn Hospital 5 years ago
Royal Blackburn Hospital
Submitted on 25/06/2018 at 08:15
Published on nhs.uk at 09:05


Thank you for taking the time to tell us about your experience of the Emergency Department at Royal Blackburn Teaching Hospital.

It is lovely to receive such positive feedback about your visits to the department and the staff who treated you and we are delighted to pass your comments on to them.

They will very much appreciate your feedback as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your visits then we would really value this so that we can try to make it like this for every patient using our services. You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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