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"Made me feel like me and so comfortable to talk..."

As hard as it is being transgender, you feel like no one understands but the person who I spoke to on the phone was so nice made me feel comfortable and he totally understand all the stuff I was saying! I would recommend this to all people going through problems at home or whenever, you can be yourself and get accepted for who you are not who your family or friends want you to be, it’s such a confidence boost to not be misgender, underminded and forgotten about !

Can’t thank you enough ????

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Responses

Response from Iapts Team 5 years ago
Iapts Team
Submitted on 31/07/2018 at 11:25
Published on nhs.uk at 14:06


Thank you so much for your feedback about the service you received! It’s so nice to hear that you felt valued and not undermined. We are currently looking at our system to ensure our questions about gender are non-judgmental and reflect how people wish to be addressed. If you would like to be involved in this then please do not hesitate to contact me as I would really value your input. My email address is lucy.cotterill@mpft.nhs.uk

All the best

Lucy Cotterill Operational Lead

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