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Thank you

Story from nhs.uk

"Thank you"

About: Heartlands Hospital / Gynaecology

I just want to say thank you to all the staff that were on ward 1 when I had my procedure. Prior to this occasion I had never had an op before and I was so scared. From the nurses, student nurse and HCA’s on the ward to the medical staff in the theatre the ALL put me at ease and I very cared for, not just another patient.

You guys do a hard but amazing job and I’m very thankful for how you cared for me during my stay.

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Responses

Response from Heartlands Hospital 5 years ago
Heartlands Hospital

Submitted on 02/07/2018 at 14:27
Published on nhs.uk at 15:06

Responded: 01.07.18

Dear Anonymous

Thank you for taking the time to post your comments regarding the care and treatment you have received by the Gynaecology team at Heartlands Hospital.

I am pleased to read that you felt that your treatment was amazing and it will be my pleasure to ensure your feedback is highlighted to the senior management team.

I will ask that your posting is shared with the staff, as I am sure they will be absolutely delighted to read your positive comments.

I do hope you have recovered well following your procedure.

Once again thank you for taking the time to provide your comments, as all patient feedback is very important to us.

Best wishes

M. Campbell

Patient Services

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