"Receptionist refusing to make appointment"

I feel so saddened and frustrated to be writing this but I do hope for a reply and some understanding.

I have suffered with ear infections for a number of years and most of the time I am turned away, the pain then becomes too much and I see an out of hours doctor at the hospital who prescribes me medication immediately.

Alas, my ear is blocked and I’m in pain. I use olive oil for 2 weeks to see if I can help the situation without wasting a precious appointment

2 weeks pass I now cannot bear the pain so I see one of the many GP’s, again I am turned away to be told come back if the condition worsens. She said I don’t have a history of infections which is odd because I’ve had about 6 so why aren’t they on my records?

3 weeks have then passed I’m struggling at work I can’t sleep or drive so i contacted a hearing clinic/ audiologist

She is shocked my GP has sent me away. I have paid for micro suctioning but she cannot get near enough to my ear drum due to swelling. She hands me a referral to take to my GP in hope I am prescribed some anti biotics as an infection is now brewing.

If the inflammation is treated the audiologist can do her work and I’m free of pain!

I rang this morning and the receptionist told me to bring the letter in.

I am more than shocked the receptionists told me I quote word for word ‘there are more serious cases than yours’ which meant they would not show my gp my referral or the photos of my canals which shows the huge blockage.

How on earth can a receptionist deny me an appointment?

This meant I had left work early to again be turned away even though they told me to come in?! I wasn’t even allowed an appointment because they didn’t feel I deserved one. That isn’t their decision to make. All I wanted was for a professional to look at my referral and photographs.

I’m devastated to be told to ‘try again tomorrow’ but they only had 1 appointment which I can’t make due to work- I can’t afford to keep leaving work early to be sent away.

I have proof I need medication yet your receptionists feel like playing doctors today. I felt totally humiliated and the audiologist is encouraging me to change practises due to incompetence

Here’s to another weekend of being in total pain and not hearing a thing, thanks for nothing berated green.