"My recent Breast Screening appointment"

In response to an invite for breast screening, I attended an appointment within the mobile screening unit at Ardblair Medical Practice in Blairgowrie this week. This is my second experience of breast screening, the first appointment being at Ninewells Hospital. My experience this week was greatly disapointing and a complete contrast to my first exepreinece at Ninewells where I was treated with dignity and respect.

The Member of staff who carried out the screening failed to introduce herself, was very scripted in her approach and failed to see me as an individual. She worked at such a pace to position me into the imaging equipment, that she failed to provide me with any appreciation of any discomfort I might feel, physically or psychologically.

Whilst I aknowledge appointment times are limited, there is absolutley no excuse within that limited time to show care, compassion and dignity to every woman, whether you are appointmnent number 1 or 100.

If we are to encourage people to engage with important screening programmes we need to ensure their experience is a postive person centred one.

I am truly passionate about the NHS, the services it provides and on the whole the committed people who work tirelessly to provide this great service. My feedback is intended constructively to allow my experience to be shared and better understood

Thank you.