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Care Opinion

Outstanding service

Story from nhs.uk

"Outstanding service"

About: Minehead Community Hospital

I took my husband for an X-ray at Minehead Hospital on the 20th June 2018. We called to make an appointment and were offered a cancellation slot that same morning which was amazing and saved us a trip to Taunton. The facilities were outstanding. Very clean , bright and airy. The receptionist and radiographer were both incredibly helpful and we were seen within 5 minutes of our arrival. Parking was easy and , best of all, free. This unit is an amazing resource for a rural community and provides a very high standard of care

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Responses

Response from Lucy Nicholls, Inclusion Manager, Somerset Partnership NHS Foundation Trust 5 years ago
Lucy Nicholls
Inclusion Manager,
Somerset Partnership NHS Foundation Trust

All things around equality, inclusion, diversity and access for patients and staff.

Submitted on 21/06/2018 at 15:16
Published on Care Opinion at 16:43

picture of Lucy Nicholls

Hello,

Thank you so much for taking the time to leave feedback about Minehead Community Hospital. I'm really glad you had a good experience and that your husband was seen quickly. Particularly pleased to hear that you were seen by a helpful receptionist and I'll feed that back to the team this afternoon.

Glad you appreciated the free parking too!

Hope your husband is soon on the mend.

Best wishes,
LUCY

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