This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"My CT scan experience on 20th June 2018"

About: Queen's Hospital, Burton Upon Trent / Respiratory medicine

I must say that the staff in all the departments I had to use (blood test and Cardio-respiratory) pror to the CT scan were very nice, friendly and thorough in doing their job, setting my mind at ease at all stages of the tests etc leading up to the actual scan itself. The scan was carried out with no discomfort to me and all stages before going into "the donut" were explained. All in all it was a pleasant experience. I had previously worked in the NHS at the East Birmingham Hospital in the 1980's in the engineering department, and this was my first experience of being an actual patient. I must also mention CT reception staff for their frienly welcome and very nice polite manner when I booked in. Well done to all your staff and let no one say anything bad about the NHS, it is first class.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Queen's Hospital, Burton Upon Trent 5 years ago
Queen's Hospital, Burton Upon Trent
Submitted on 21/06/2018 at 12:04
Published on nhs.uk at 13:06


Dear Reviewer

Thank you for taking the time to share your patient experience.

We are delighted to hear about the excellent care and treatment you received at the Cardio Respiratory, Phlebotomy and the CT & MRI departments. Your kind words have been forwarded to senior staff responsible for these departments to share with their team members. Feedback like this is greatly valued as staff appreciate you have recognised their efforts.

Kind regards

PALS Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k