This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Overall positive experience"

About: Royal Oldham Hospital / Maternity

I want to give thanks & praise to the maturnity services at the Royal Oldham. My daughter in law had a difficult labour & ended up having an emergency C section, but the support & advise give by all the staff on the pre-natel & labour ward was brilliant. They were all very caring, gave information on what was happening through every step. Once on the post natal ward, Baby & Mum have had difficulties but again the support & information was excellent. Baby was tongue tied & the swift & professional service from the tongue tied team was fantastic. The procedure was carried out on the ward within an hour of being flagged up. The improvement to baby’s feeding was immediate & hands on support was again given & is invaluable. This is such a busy ward, but all staff including, cleaners, midwives, HCAs & Drs are all lovely & very helpful. What has been a sometimes traumatic, worrying time has finished with a settled baby, a supported confident new Mum & a Dad that has been involved at every stage. Once again my thanks to everyone involved & you do have a service to be proud of

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Samantha Whelan, Patient Experience Midwife, Royal Oldham Hospital - Women's and Children's 5 years ago
Samantha Whelan
Patient Experience Midwife,
Royal Oldham Hospital - Women's and Children's
Submitted on 21/06/2018 at 12:33
Published on Care Opinion at 14:53


It is always a pleasure to hear from families that have had a positive experience of our maternity service, so thank you for sharing your story. I am pleased to hear that you felt that your daughter-in-law received excellent care from our maternity team. I am glad to hear that your new grandchild also saw the frenulotomy team who performed a tongue tie separation. This is really important for breastfeeding baby's if they are struggling to latch at the breast. I will ensure that the various teams that you mentioned are aware of your lovely comments, they will be thrilled.

Thank you once again for your comments and I hope you are enjoying your new grandchild!

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k