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Everyone did their job very well

Posted By virgobb99

"Everyone did their job very well"

About: Crosshouse Hospital / Care of older people Crosshouse Hospital / Geriatric Assessment

(as a service user),

It was a lovely experience - everyone did their job very well. I enjoyed the talks on how not to fall when I get home. A lot of time was spent on exercise and talks.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 21/06/2018 at 17:36
Published on Care Opinion on 22/06/2018 at 09:18

picture of Eunice Goodwin

Dear virgobb99,

Thank you for taking time to tell us about your care yesterday. I am pleased to hear it was such a lovely one and I will be happy to pass this to the team, I am sure they will also be very pleased with such lovely words.

best wishes,

Eunice

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