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"Excellent level of care"

About: Norfolk & Norwich University Hospital

I attended the gastroenterology department for a routine bowel screening procedure.

This was potentially an embarrassing procedure but the staff from the receptionist through to the screening team were extremely professional.

My initial apprehension was quickly relieved and the procedure was fully explained to me and in all truthfulness I experienced no pain and no discomfort throughout and I would certainly advise men to take up the offer of the bowel screening as there is nothing to fear or be embarrassed about.

I would like to thank the team for their excellent treatment.

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Responses

Response from PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 5 years ago
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 22/06/2018 at 09:34
Published on Care Opinion at 09:53


Dear Patient

Thank you for your kind comments following your recent attendance at the hospital for a procedure. I am pleased to read that staff were professional and you received excellent treatment. I will share your feedback with all staff involved in your care and senior staff in the hospital. Thank you for taking the time to write with your thanks and praise.

With kind regards

PALS Manager

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