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"Poor response to medical problem."

About: Southern Health NHS Foundation Trust

I have telephoned crisps team alot and they never answer always answer machine.

Like this evening calling about someone who is clearly unwell.

Police and ambulances won't do anything as it's mental health. Unfortunately this person wasn't in when shared care came to visit today.

I totally understand services are busy.

But when people are scared of this person then somthing needs to be done.

He is obviously risk to himself and others

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Responses

Response from Southern Health NHS Foundation Trust 5 years ago
Southern Health NHS Foundation Trust
Submitted on 19/06/2018 at 10:05
Published on nhs.uk at 12:06


Hi

I am so sorry to hear you are not having a response to your telephone calls.

Are you able to give me a little more information as to exactly which Team you were trying to contact in which area and I would me more than happy to look into this for you.

Our email address is: hp-tr.customerexperience.nhs.uk

Kind Regards

Nikki

Patient Experience Team

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