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Had surgery April this year, maxofacial dept.,

Story from nhs.uk

"Had surgery April this year, maxofacial dept.,"

About: Northwick Park Hospital

I am under the maxofacial surgery, they cancel appointments , they don't consider the patient needs, I had an appoint in June, which they cancelled till August, I am in pain now and even took myself to their AE dept., tried ringing the maxofacial dept ., spoke to someone only to be put on hold for ages,

I am in pain. And just want to get an appointment before AUgust,

I would not recommend this hospital.

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Responses

Response from Pamela Mellor, Patient Relations Manager, London North West University Healthcare NHS Trust 5 years ago
Pamela Mellor
Patient Relations Manager,
London North West University Healthcare NHS Trust

Submitted on 18/06/2018 at 16:59
Published on Care Opinion on 19/06/2018 at 12:13

Dear Sir/Madam

I am really sorry to hear about your disappointing experience and the difficulties that you are having getting an appointment.

If you would like us to follow this up, please contact the Patient Advice & Liaison Service (PALs) by telephone on 0208 869 5118 or by email at LNWH-tr.PALS@nhs.net and they will try to help. If they do not answer immediately please leave a voice message or email and they will get back to you.

Kind regards

Pam

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