"All I got from them was a pathetic apology"

I attended the royal London hospital for a ERCP which involved having a camera down my throat. During the procedure there was some haemorrhaging that was controlled with adrenaline injections. After the procedure in the recovery ward I complained to staff about my pain and swelling that was ignored and I was told it was normal. After being told that my friend came to collect me and told me I looked too unwell to come home. The staff insisted I was well enough to go home. During my journey home I felt extremely unwell and when I got home I became delerious and was unable to walk. I endured a night of terrible sickness feeling like I was dying. Ambulance was called and I was taken to another hospital. When I arrived at hospital after scans I was told that I had a perforated bile duct and sepsis caused by the Royal London Hospital.  I was told by doctors this was very serious and they may have to surgically cut open my abdomen for a wash out. The doctors told me I should of never been discharged from the Royal London Hospital when I did.  I spent 4 weeks in hospital with sepsis and pleural effusion.

I was unable to eat for 3 weeks and had to have a drain out through my abdomen and suffered terribly during that time. I was unable to return to full duties at work for nearly 6 months. I still cannot believe I was discharged from Royal London Hospital  In that condition without being seen by a doctor. They very nearly ended my life and my three children would of been without a father.

I was never told of the risks of this procedure and If was I would of never went ahead with it. All I got from them was a pathetic apology stating that I should of been seen by a doctor before discharge. I had to fight with all my mental strength to get this and I only got it when the ombudsman got involved. I felt like the apology showed no empathy and that the hospital could not care less about me.