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"Last resort"

About: Queen Alexandra Hospital / Accident and emergency

After following guidelines to seek advice from your local Pharmacy and couldn't get an appointment with actual Doctor I went to minor injuries and illnesses. But still no resolve of my medical problem as had to wait 6 weeks for a bacteria culture to grow. Unfortunately within a few weeks I became much worse and sought help from A&E they acted swiftly diagnowing the problem and provided treatment. The team was great. By the second day of treatment I felt so well. We'll done.

My only improvement advise is the immediate impression as I entered A&E chaos and it was not busy.

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Responses

Response from Lisa Wood, Complaints Officer, Portsmouth Hospitals NHS Trust 5 years ago
Lisa Wood
Complaints Officer,
Portsmouth Hospitals NHS Trust
Submitted on 18/06/2018 at 09:48
Published on Care Opinion at 10:43


Thank you for taking the time to share your experience with us. I will of course share your feedback with the Team in the Emergency Department for their information and learning.

With best wishes

Lisa

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