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"The worst experience"

About: Student Health Service

My experience was very bad.

The gp made me feeling very embarrassed about my mental health problems.

J wouldn't recommend this place for my friends or non friends.

Very sorry that such doctors are allowed to workwith students.

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Responses

Response from Student Health Service 5 years ago
Student Health Service
Submitted on 18/06/2018 at 16:37
Published on nhs.uk at 17:06


Dear Patient

Thank you for your feedback. I am very sorry to learn of your unhappiness with your recent GP consultation. We are committed to providing high quality support to patients who are experiencing mental health problems, including recent improvements to same day access to care for patients in crisis. The feedback from this has generally been very good, but it is fair to say that sometimes consultations can go wrong. May I encourage you to contact me on 0117 330 2720 (select option 2) so that we can review your experience and agree a plan for future care?

Kind regards,

Louise Jones

Practice Manager

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