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I put my rapid recovery down to the excellent staff

Posted By Crazy nurse

"I put my rapid recovery down to the excellent staff"

About: Aberdeen Royal Infirmary / Emergency Medicine Scottish Ambulance Service / Emergency Ambulance

(as the patient),

Hi, 

I was taken to A & E at Aberdeen Royal Infirmary in the early hours of the morning where I was diagnosed as having multiple pulmonary embolisms (blood clots🤯) to both lungs. As a nurse, I knew exactly what the possible outcome could be but the staff at A & E, ward 101, x-ray gentleman, porters, and radiographers at CT all were very kind and patient with me. On top of that the food was great (or maybe was cos I had the chance to relax and eat!).

Anyway, I’m now better, clots vanished in 18 days... amazed my consultant! I put my rapid recovery down to the excellent staff from the paramedics (Ellon based), to the domestic who kept refilling my water jug.... all so kind and patient!

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Responses

Response from Alan Martin, Patient Experience Manager, Corporate Affairs and Engagement, Scottish Ambulance Service 5 years ago
Alan Martin
Patient Experience Manager, Corporate Affairs and Engagement,
Scottish Ambulance Service

Submitted on 20/06/2018 at 07:05
Published on Care Opinion at 16:02

picture of Alan Martin

Hi Crazy Nurse,

Thank you very much for taking the time to share your feedback via CareOpinion. I am really happy to read that the clots have disappeared. That must have been really worrying for you.

I am also really glad to read that you were treated so well by our staff and the staff from the hospital. If you like I could arrange to have this passed on to the crew and their manager. If you would like me to do this can you email me at scotamb.feedback@nhs.net and provide me with your name, the address the ambulance attended along with the date and time. That way I can pinpoint the crew and make it happen.

I hope you are on the road to a full recovery and are back at work soon too!

Kind Regards

Alan

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Response from Fiona Robertson, Chief Nurse, Dr Gray's Hospital & Moray HSCP, NHS Grampian 5 years ago
Fiona Robertson
Chief Nurse, Dr Gray's Hospital & Moray HSCP,
NHS Grampian

Submitted on 25/06/2018 at 23:33
Published on Care Opinion on 26/06/2018 at 09:48

Dear Crazy Nurse

Many thanks for sharing your recent experience and like Alan, I am delighted to hear that the clots have disappeared.

I am so pleased to hear that your received excellent care from all those involved in your journey and that this care contributed to your rapid recovery.

I hope that you continue to recover and wish you well after what must have been a difficult time for you.

With best wishes

Fiona Robertson Chief Nurse

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