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Staff just the best but long wait for Xray

Posted By Jewel s

"Staff just the best but long wait for Xray"

About: Sandwell General Hospital / Trauma and orthopaedics

(as the patient),

Came in recently for full shoulder replacement. Terrified and had organised funeral, etc just in case. Everyone who looked after me before op, during op, post op and on Lyndom 3 could not have been better. I was looked after emotionally, physically and encouraged constantly. Food excellent and great choice. Staff just the best.

Whole experience could have only been improved by me having an X-ray when requested by doctor, rather than waiting until third day. Would have been discharged two days earlier if it had taken place. 

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Responses

Response from Sandwell General Hospital 5 years ago
Sandwell General Hospital

Submitted on 22/06/2018 at 17:13
Published on nhs.uk at 18:06

Dear Jewel, thank you for your feedback about your recent experience at our hospital. I am glad that the team on Lyndon 3 made you feel comfortable during your stay. I will ensure that your comments are passed onto the teams, and we will take on board your feedback regarding the waiting time for our X-ray service. Kind regards, Toby Lewis, Chief Executive.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Jewel s (the patient)

Thank you. Please understand I do not wish any criticism on the Xray department, I just felt guilty at occupying a bed you may have needed for someone else. Sure staying longer was good for me. You run an excellent service, thanks to all.

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