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"Review of my overall experience at Trowbridge..."

About: Trowbridge Practice

I am almost always satisfied with the service I receive. In my almost 4 years of being with this surgery I have only had one bad experience this also was when I was at my very worst. In this case I think this surgery may need more doctors on hand

Overall the receptionist are always kind, concerned and involved in helping me in the best way they can. They ask me how I am all the time and they deal with my queries efficiently.

The doctors have also stayed involved and have really done there best in regards to directing me and guiding me. I am comfortable with my service.

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Responses

Response from Trowbridge Practice 5 years ago
Trowbridge Practice
Submitted on 20/07/2018 at 17:03
Published on nhs.uk at 18:06


Dear Patient,

Thank you for taking the time to leave a comment about your experience at our practice. We are pleased to hear your experience has been almost always positive and you are satisfied with the care we provide. We apologise for any bad experience you have had and would welcome you to contact us to discuss at your convenience. We do our utmost to deliver the best service to our patients and we will endeavor to do so to make sure our patients are happy.

Thank you,

Trowbridge Surgery

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