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"Speedy and attentive staff"

About: Accrington Victoria Hospital

Had to take my daughter following minor injury. Such caring and attentive staff and waiting times not excessive. I am not sure if this facility remains under threat but would be such a loss if it goes. I couldn't ask for more.

So proud of our NHS service

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Responses

Response from Accrington Victoria Hospital 5 years ago
Accrington Victoria Hospital
Submitted on 15/06/2018 at 12:08
Published on nhs.uk at 13:06


Thank you for taking the time to tell us about your recent visit with your daughter to the Minor Injuries Unit at Accrington Victoria Hospital.

It is lovely to receive such positive feedback about the staff who dealt with you and your daughter during your visit and we are delighted to pass your comments on to them.

They will very much appreciate your feedback as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your visit then we would really value this so that we can try to make it like this for every patient using our services. You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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