This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

I did not know what to expect at the Douglas Grant unit

Posted By lacertaxw74

"I did not know what to expect at the Douglas Grant unit"

About: Ayrshire Central Hospital / Douglas Grant Rehabilitation Centre

(as a service user),

I did not know what to expect at the Douglas Grant unit. I was put at ease by the excellent staff. I felt that the staff could not do enough to help you to get better very quickly

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 19/06/2018 at 10:36
Published on Care Opinion at 13:50

picture of Eunice Goodwin

Dear lacertaxw74,

Thank you for taking time to tell us about your recent experience with the Douglas Grant Rehab unit.

I have passed this on to the teams; I am sure it will make their day.

I hope you are well on the way to recovery now,

best wishes,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k