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About: Saltdean and Rottingdean Med Practice

I have been using this practice for 10 years since moving here. Most of the doctors are really helpful and efficient. Until recently the support staff has been as well.

Having seen the doctor last week I had to go to reception to book a blood test and urine sample. I had to wait in a que for 35 minutes while the woman who clearly only had one speed which was slow bungled along. There was a very elderly man in the queen behind me who had been given someone else prescription. This week I called for my results only to be told the urine sample has been lost so now 10 days in pain and have to wait again.

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Responses

Response from Saltdean and Rottingdean Med Practice 5 years ago
Saltdean and Rottingdean Med Practice
Submitted on 17/07/2018 at 16:49
Published on nhs.uk at 17:06


I am was very sorry to hear that you had a bad experience with our practice, I have spoken to you in person and hope that we have now resolved the situation.

Regards

Practice Manager

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