i have never required the surgery much before but recently due to horrendous circumstances at work i have needed them - my calls have been answered - i like knowing where i am in the queue, the receptionists have been warm, friendly and accommodating - polite, helpful and willing to go that extra mile with help, advice and smiles.
I have been able to see my doctor on each day I have needed too - he has also been warm, friendly and extremely helpful.
He listened without judgement, advised me of the best way forward and has been accessible if i needed him.
He has shown me compassion and a positive way to look forward, which has been paramount in my recovery.
He has offered good sound professional advice and guidance.
I have never felt rushed or a bother and have left feeling better each time.
This has all happened without medication.
I could not have reached this point without him and i thank him immensely for his care, support, concern and unfathomable belief that I would get better.
I am still uncertain at times but he has reassured me he is there if I need him and I am so positive that there is light at the end of the tunnel, today - tomorrow - life is going to be a good day.
My sails are set ...... feeling more free and he said I had my spark back .....
- simply Thank you for caring and just being you.
"My sails are set"
About: Westover Surgery Westover Surgery Falmouth TR11 4QJ
Posted via nhs.uk
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