"A & E department"

Unfortunately I needed to use the A&E department. On a previous occasion the care was outatanding from the whole team...this time however was very different.. Firstly, I just want to point out the nursing staff were and continued to be amazing again and kept apoligising for the way I was treated.

The Doctor who came too assess me, and I use the word assess in the very loosest way possible was rude, condescending and quite frankly not a nice Doctor. He never introduced himself, he made me feel.as though I was something that was on the bottom of his shoe and I not my Husband was not listened too in the whole 2 minutes he was in the room. He failed to take a history, listen to myself over the management of my care and the plan in place by the consultant and refused point blank to follow that plan as in his 12 years had never prescribed that medication. He then proceeded to walk off and not come back. I was left upset and crying and spent 6 hours in excruciating pain until.i was moved to a ward and reviewed by an amazing doctor. When I then escalated these concerns, the A&E consultant said that if they could get another doctor to talk to me then they would but it would be highly unlikely!

Again I need to pint out that the nursing team were amazing.