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"Need to improve communication"

About: Queen Elizabeth The Queen Mother Hospital

My friend was recently admitted overnight and I received two calls from staff asking me to get in touch. Unfortunately they did not leave any contact details - just the abbreviation for the hospital. They did not leave their name, the name of the ward or even a telephone number! Luckily my friend has now been discharged, I still have no idea which ward she was admitted or how to contact them

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