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"rheumatology department"

About: Christchurch Hospital / Rheumatology

had appointment with the doctor 11/06/18 after being treated and then referred by gp.arrived ,booked in and seen promptly greeted by dr marks and made at ease very quickly .he then went on to explain in more detail from my blood tests what was wrong with me ,but more to the point what he was going to do ,then folllowed a detailed examination explaining all the time what his conclusions were (includind instructing a member of staff to invite an old gentle man to conclude his phone call out of the building not sure whether said man needed a phone)on finishing examination prescription written ,blood test arranged also X-rays and full explanation given he also informed me he was sure i would be playing golf sooner rather than later or as he put i would not be doing my job correctly suffice to say given the circumstances a pleasant experience full marks to the hospital and many thanks to dr marks not forgetting the back room staff and front desk a pleasing result.

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Responses

Response from Patient Engagement and Clinical Liaison, The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust 5 years ago
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust
Submitted on 27/06/2018 at 11:58
Published on Care Opinion at 14:47


Thank you for your feedback about the Rheumatology Department appointment you recently attended.

We are pleased to hear Dr Marks saw you promptly and put you at ease and shared any information you needed to understand what was going to happen.

Thank you also for noting the contribution of the nursing and administrative staff involved in your care and we will make sure your kind comments are shared with the team.

Let’s hope this excellent weather lasts long enough for you to get out on the fairways and tee off, under doctors’ orders of course.

Regards

Patient Engagement Team

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