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Care Opinion

hear clinc

Story from nhs.uk

"hear clinc"

About: Croydon University Hospital

I was referred to the heart clinic due to chest pains and variations in my ECG report. The consultant was of no use. Spoke to me as though he was talking to an illiterate person who had no clue of any medical issues. I do not know why the NHS has to pay all these intermediate consultant to just tell me that i do not know what i am talking about.

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Responses

Response from Hilary Frayne, Head of Nursing for the Emergency Department, Croydon Health Services 5 years ago
Hilary Frayne
Head of Nursing for the Emergency Department,
Croydon Health Services

Submitted on 19/06/2018 at 09:08
Published on Care Opinion at 13:44

I am sorry to hear that you did not have a good experience. If you would like any matter to be fully investigated please contact the PALS team.

Our PALS office may be contacted by telephone on 020 8401 3210 or by email at ch-tr.pals@nhs.net. The office is open during the week from 9am to 4:45pm.

Regards

Hilary Frayne

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