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Very satisfactory

Story from nhs.uk

"Very satisfactory"

About: Royal Cornwall Hospital (Treliske)

We retired to Cornwall 17 years ago. Obviously as you grow older you require help with problems that occur. I just want to put on record how lucky I think we are. Over the years my husband has had a series of problems and every time we have attended Treliske we have encountered professional pleasant staff who made us feel they really cared.

With all the financial constraints and the long hours the staff work I congratulate you all for providing the services you do.

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Responses

Response from Michaela Johnson, QI Manager, Quality Improvement, Royal Cornwall Hopitals NHS Trust 5 years ago
Michaela Johnson
QI Manager, Quality Improvement,
Royal Cornwall Hopitals NHS Trust

Submitted on 20/06/2018 at 14:34
Published on Care Opinion at 17:30

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Dear Anonymous

Thank you for posting such wonderful feedback for our Ophthalmology department at Royal Cornwall Hospital, I am thrilled to read that every time you and your husband have attended our Hospital you have encountered professional, pleasant and caring staff.

I will make sure that your kind words and praised are shared with the team who would have contributed to your husband's cataract surgery as they will be delighted to receive them also and I hope that he is now recovering well.

Thank you again and I hope that you both continue to enjoy your retirement here in beautiful Cornwall.

With kind regards

Michaela Brewer, Patient & Family Experience Coordinator

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