The surgery it's self is a nice building but parking is ATROCIOUS.
You can never get an appointment when one is required and the closest hospital you can be referred to for blood tests is the one in Portsmouth, completely forgetting that Fareham community hospital is a short walk away and seems like the surgery don't utilise it's presence at all.
The receptionist is incredibly rude and dismissive.
Getting a prescription requires patients to ring the surgery at a certain time which is inconvenient for those working and it also builds up long queues on the telephone.
Needs massive improvement.
My family tries to make appointments regularly but can not get through or are given ridiculous options.
*I didn't visit the surgery in June but am putting that as I can't remember the exact month I last visited.
"Terrible"
About: Brook Lane Surgery Brook Lane Surgery Sarisbury Green SO31 7DQ
Posted via nhs.uk
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