I am a student at the university and I honestly feel completely blindsided by this practice. Not only are the doctors constantly rushing and therefore not taking time whenever they have seen me, there are never any appointments available, the receptionists (can be lovely, but can also be really grumpy and unpleasant) are generally unhelpful too. The fact there is no weekend cover here is really ridiculous. The only option being that I go into coventry to the walk-in clinic which requires hours waiting which I just don't have time for- considering there is a surgery on campus (where as a first year we are hugely isolated), prioritising first years is I think something which should be considered. (Bearing in mind I phoned on Wednesday, the idea that no appointments were offered to me by the end of the week is really negligent). Getting an appointment here is extremely difficult and I really hate dealing with the receptionists too. The practice should take greater care over their patients. I end up seeing my GP at home as it is easier than getting an appointment here (I live about 1 hour 30 minutes from here vs. the 2 minute walk to the surgery). The surgery is consistently known for being difficult to deal with, understaffed, uncaring and generally not understanding that students should be seen when needed. The lack of available appointments, especially during term time is shameful.
"Extremely unsatisfactory GP surgery"
About: University Medical Practice University Medical Practice 5 Pritchatts Road B15 2QU
Posted via nhs.uk
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