This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Zero cooperation"

About: Rampton Hospital / Personality Disorder Pathway

(as a service user),

Feeling incredibly deflated, offward activities cancelled, ward staff seem unwilling to facilitate fresh air access stating that they have too much computer work to do meaning they all need to be in the office rather than taking turns so that enough staff could be in the day room to allow fresh air to be accessible.

Feel very frustrated as access to the court yard for fresh air is a coping strategy as I like to walk rather than having to use PRN. However when some staff are on they seem to prefer to spend time in the office than with the patients. I feel like a hamster without a wheel. They claim to support/promote healthy lifestyles but they I feel like they prefer it when we are sat watching t. v. or lying in our beds as that means they are free to do what they want and not what we want.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Peter Wright, Executive Director, Forensic Services, Nottinghamshire Healthcare NHS Foundation Trust 5 years ago
Peter Wright
Executive Director, Forensic Services,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 07/06/2018 at 16:07
Published on Care Opinion at 20:31


I am sorry that you are having such a frustrating time. Sometimes staff have to focus on updating records and writing reports. I am sure that they would prefer to be supporting you rather than be stuck in an office. It's impressive that you like to walk rather than use PRN medication - I'm sure staff want to support you in that. I hope very much that things will improve for you soon.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Kerry Burton, Head of Business & Operations, Rampton Hospital, Nottinghamshire Healthcare NHS Trust 5 years ago
Kerry Burton
Head of Business & Operations, Rampton Hospital,
Nottinghamshire Healthcare NHS Trust
Submitted on 08/06/2018 at 15:56
Published on Care Opinion at 16:40


Thank you for taking the time to feedback your experiences. I am sorry to hear of your current frustrations. As Matron for the PD Service I am keen to meet with you and explore your concerns. I hold Matron catch up sessions weekly, the dates and times should be published on your ward. If you feel able to, please meet with me and we can discuss this further.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k