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"I have been able to re-build my life"

About: Ealing Community Partners - Community Psychological and Mental Health Services / Primary Care Mental Health Service (Ealing)

(as a service user),

I was referred to the Ealing Primary care Mental Health Service following a period of depression. I had been in an emotionally abusive relationship but decided to stop taking antidepressants and so had some counselling to support me during this transition. My confidence and self worth were at rock bottom but in the last 5 months with the help of the team I have been able to re-build my life and understand and cope with my feelings in a much better way. I totally feel like they have my back and will continue to support me for as long as I need it. Thank you for being there for me.

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Responses

Response from Syril derage, Specialist Practitioner in Recovery & Transitions, West London NHS Trust 5 years ago
Syril derage
Specialist Practitioner in Recovery & Transitions,
West London NHS Trust
Submitted on 11/06/2018 at 14:48
Published on Care Opinion on 12/06/2018 at 12:05


Dear Greengw57

Thank you for your very kind and positive feedback about your experience, with Ealing Primary Care Mental Health Service. Your positive comment is invaluable for our MH Primary Care Service and will allow us to continue improving and enhancing our services.

I am very pleased that you felt that, we are meeting your needs to your required expectation at the maximum. Our aims and intention is to promote your welfare and wellbeing in your recovery journey and have a positive and comfortable experience. I am pleased that you also felt supported as we do ensure you receives that maximum help and support that is warranted.

Thank you for your feedback with much appreciation and diligence.

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