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"Experience in accident and emergency"

About: Dr Gray's Hospital / Emergency Medicine

(as a service user),

After a few occasions in A & E recently (my partner and I have been a little accident prone of late with minor injuries including a sprained ankle, a hammered thumb and a bite from an escapee ferret! ! ). I feel compelled to comment on the excellent service that has been provided by the A & E department at Dr Gray’s Hospital in Elgin. We have been seen quickly and efficiently and also in a caring manner. Thank you.  

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Responses

Response from Diane Vass, Nurse Manager Medicine & Unscheduled Care, Dr Grays Hospital, NHS Grampian 5 years ago
Diane Vass
Nurse Manager Medicine & Unscheduled Care, Dr Grays Hospital,
NHS Grampian
Submitted on 13/06/2018 at 22:22
Published on Care Opinion on 14/06/2018 at 16:26


picture of Diane Vass

Thank you very much for your comment on Care Opinion Sleeze

It certainly seems like you have been a little accident prone resulting in visits to A&E, I hope you are managing to stay safe now.

There are pressures on the A&E department at all times day and night however it prides itself on providing an excellent service to the people of Moray and I'm delighted that you were able to experience this.


Your story will certainly boost the staff in the department, I will share with the team so they are aware of your kind comment.

Take care and stay safe

Kind Regards

Diane Vass

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