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Good and quick service

Story from nhs.uk

"Good and quick service"

About: Accrington Victoria Hospital

I first called the minor injuries where I was able to speak to a nurse, I then decided to go in for an injury to my finger. The staff were friendly and polite. I was seen within about 5 minutes of waiting and was out again in half an hour.

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Responses

Response from Accrington Victoria Hospital 5 years ago
Accrington Victoria Hospital

Submitted on 07/06/2018 at 08:45
Published on nhs.uk at 10:05

Thank you for taking the time to tell us about your recent visit to the Minor Injuries Department at Accrington Victoria Hospital.

It is lovely to receive such positive feedback about your visit and we are delighted to pass your comments and thanks on to the staff.

The staff will very much appreciate your feedback as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about the experience then we would really value this so that we can try to make it like this for every patient using our services. You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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