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"Endoscopy Service Queen Margaret Hospital Dunfermline"

About: Queen Margaret Hospital / Endoscopy

(as a service user),

I felt nervous about the procedure and was immediately reassured by the friendly nursing staff who prepared me and answered any questions I had.

Equally when undergoing the procedure I appreciated the nurses there who were friendly and again informative. This all helped to make an unpleasant experience as good as it could be.

Equally I was most impressed by Dr Balata who again explained the process and carried it out expertly.

I simply want to thank the whole team for their efforts. Much appreciated.

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Responses

Response from Nothando Senda-Ndaba, Senior Charge Nurse, Endoscopy Unit, QMH, NHS Fife 5 years ago
Nothando Senda-Ndaba
Senior Charge Nurse, Endoscopy Unit, QMH,
NHS Fife
Submitted on 18/06/2018 at 09:52
Published on Care Opinion at 10:45


picture of Nothando Senda-Ndaba

Dear pyxiseb96

Thank you for your feedback about your recent visit to Endoscopy Unit at Queen Margaret Hospital. I am pleased to learn that you were made to feel relaxed by the friendly staff who reassured you throughout your procedure.

I will pass your comments to the team and Dr Balata, am sure they will be delighted to know that you felt well looked after.

Thanks again for taking your time to comment.

Kindest regards

Nothando Senda-Ndaba (Sister)

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