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Care Opinion

Long, long wait for a quick consultation.

Story from nhs.uk

"Long, long wait for a quick consultation."

About: Wythenshawe Hospital

What I liked

Consultation and care managment plan was fine, no complaints.

What could be improved

Waiting time in clinic of over one and a half hours which I thought was exteme.

Anything else?

Waiting time in clinic needs to be improved dramatically.

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Responses

Response from Wythenshawe Hospital 12 years ago
Wythenshawe Hospital

Submitted on 13/10/2011 at 15:18
Published on nhs.uk on 14/10/2011 at 04:00

Many thanks for taking the time and trouble to contact UHSM with your comments. Please accept my apologies about the long delays you encountered in the clinics. I will make sure that all relevant departmental managers are made aware of your comments. It is much appreciated when patient's or members of their family take the time and trouble to give feedback. Thank you for your positive comments about your consultation and care management.

Patient Experience Team

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