"Thank goodness for 111"

If you are lucky enough to get past the receptionists who think they are medically trained then well done to you!

There were no appointments or telephone consultations apparently and having a 9 year past medical history of Pneumonia and always being admitted into hospital for it the receptionist advised I just come down to the surgery to "request" another Salbutamol inhaler.

The doctors here also told me my blood samples showed "NAD" when actually 3 months later a consultant informed me they were far from normal at all. Scary!

Not to mention the time I attended for my yearly smear to be told it has to be done in hospital and when attending hospital I was informed my surgery has wasted their time as well as mine.

My toddler is behind on her routine vaccinations and every time I have asked about this I have been told I will recieve an appointment in the post. After a 6 month wait an appointment did arrive and it had been made at our old GP surgery (we left there 2 years ago) as Millfield failed to inform child health we had moved to their surgery ( information given by child health)

When attending an appointment 4 of the GPs make an effort to check their watches and make a point to you how many minutes you have left before your 10 minutes are over. As a GP surgery professional myself of 14 years I can honestly say this surgery is not ok. No where is perfect but my experiences here have been the worst.

I could tell you so much more as well.