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"no one wants to help!"

About: Watford General Hospital / Trauma and orthopaedics

I'm so frustrated with this hospital! I have spent the last 2 days on the phone after being discharged trying to find who I need to speak to! I keep being told "i'm not the right person, call xxx.". Call the next person to be told the same and get given a new number. When you call to find out what's happening people get aggressive on the phone.

I have Dr and Nurse contact details to back this up.

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Responses

Response from Watford General Hospital 5 years ago
Watford General Hospital
Submitted on 19/06/2018 at 13:49
Published on nhs.uk at 14:06


We are sorry to hear about your experience. If you would like us to investigate this matter further on your behalf, please contact our PALS team on 01923 217198 or email PALS@whht.nhs.uk.

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