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As usual, the doctors and staff were superb.

Posted By Pelotudo

"As usual, the doctors and staff were superb."

About: Western General Hospital / Oncology

(as the patient),

I had to rush into the hospital at 04: 00 as I was reacting badly to some drugs I am on.   As usual, the doctors and staff were superb. I recall the names of some, but not all of the kind people who looked after me during my 13 hour stay, so I hope that no one whose name I do not recall will feel that my sentiments and gratitude do not extend to them as well.   Dr. Brown was his usual very clear and helpful self, and Rebecca, Kyle, Laura, and Maria were all kind, caring, and injected some humour into an uncomfortable few hours.

Thanks to them all.

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Responses

Response from Patient Experience Team, NHS Lothian 5 years ago
NHS Lothian

Submitted on 07/06/2018 at 12:08
Published on Care Opinion at 14:49

Dear Pelotudo,

I'm sorry to read that you had to attend the Western General Hospital early in the morning due to a bad reaction to the medication you were taking; I do hope you are now recovering well at home.

Thank you so much for taking the time to share your feedback with us through Care Opinion further to your 13 hour stay. I am pleased that the staff helped you through an uncomfortable time, and that you found them to be superb. Dr Brown, Rebecca, Kyle, Laura, Maria and all of the staff there will be very pleased to receive all of your great feedback, and I will ensure that we share this with the team there.

Thank you again for getting in touch and very best wishes to you.

Pamela

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Response from Steve Elliott, Clinical Nurse Manager, Day Services, East Lothian Community Hospital, NHS Lothian 5 years ago
Steve Elliott
Clinical Nurse Manager, Day Services, East Lothian Community Hospital,
NHS Lothian

Submitted on 07/06/2018 at 12:18
Published on Care Opinion at 14:49

Thanks you for your lovely feedback I have shared it with the staff mentioned.

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