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"Surgical Assessment Unit Simply the Best"

About: Stepping Hill Hospital / Emergency Department

My 95 year old mother passed away this morning at 4.30 in the SAU. After 29 hours in Stepping Hill the staff were fantastic. Professional Courteous and Caring. everything that is good about the NHS. Not only was my mother cared for but we as family members in probably the most emotional and difficult of circumstances could not have been cared for more appropriately. even in the final moments having the staff with us was such a comfort.

Even a change in the shift (13 hours) the caring did not miss a beat.

Thank you all so much to all the staff members. Even the Sister lent us her iPhone Plug (sorry forgot name).

Whilst we are very sad at this moment this is literally the first thing we have done before sleeping. Well done all.

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Responses

Response from Kathryn Glass, Stockport NHS Foundation Trust 5 years ago
Kathryn Glass
Stockport NHS Foundation Trust
Submitted on 05/06/2018 at 12:24
Published on Care Opinion at 20:17


picture of Kathryn Glass

Good Morning,


Firstly please accept our condolences at this sad time, and know that our thoughts are with you and your family.

Thank you for your lovely comments regarding the care of your beloved Mum and indeed the whole family from our staff on the Surgical assessment unit.

Please be assured that I will pass your kind words onto the team and thank you for taking the time to contact us when you have so much more to think about.

If you would like to share your experience in the future please do not hesitate to contact me.

The Stockport family send our love and best wishes to you and yours.

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