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"Repeat c - section. Great staff but nhs spend..."

About: St Peter's Hospital / Maternity

I had suffered from placenta prévia in my previous pregnancy in 2015 and had some complications leading up to the delivery beforehand. I could not fault the antenatal, surgical and post natal experience one bit.

I was so happy with my first experience that I was looking forward to having my second child here and whilst overall the care I have received has been positive , I really did feel the effects of public spending cuts this time around especially on the post natal side.

The midwives clearly work very hard and are friendly and helpful but it does take longer for them to answer a call, longer to wait for pain medication and for post operative meal. The consultant who came to see me before the operation had a jock ten minutes with me and then that was it. Next time I saw him was in theatre.

However the staff are very helpful and friendly, I felt supported throughout. I did have post op bleeding with my incision and dressing needed to be changed a few times and sadly was sent home with a dressing that was not applied secrurely which meant it got exposed to shower water when I was at home. Luckily no infection.

I am also unhappy with my incision as a whole this time around and felt that perhaps consultant could have spent more time with me before the operation to explain how they were going to get the baby out and that a longer incision may be necessary this time. Did not have a discussion post op with him this time either.

On the whole hardworking friendly bunch but they are understaffed. I would look to have the baby abroad next time.

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Responses

Response from St Peter's Hospital 4 years ago
St Peter's Hospital
Submitted on 09/01/2020 at 13:50
Published on nhs.uk at 14:02


We were sorry to receive this. If you would like to take this further please contact us at asp-tr.complaints.office@nhs.net.

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