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"Rolls Royce service from Stoma Care."

About: Portsmouth Hospitals University NHS Trust

I had reason to contact Stoma Care at QA Hospital recently and received the very best of care. Nothing is too much trouble or considered insignificant.. After phoning with a problem I was invited to make a visit to see a Stoma Nurse. The nurse listened then examined the Stoma and could see a solution to the problem.

I was given advice on the dressings and how to apply them and told to phone again if the problem persisted. There is so little advice available for patients with a permenant Stoma and companies are always offering sample products without seeing the person.

I consider myself lucky to live in the Portsmouth area and to have such a good Stoma Care department. Thank you.

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Responses

Response from Lisa Wood, Complaints Officer, Portsmouth Hospitals NHS Trust 5 years ago
Lisa Wood
Complaints Officer,
Portsmouth Hospitals NHS Trust
Submitted on 04/06/2018 at 10:27
Published on Care Opinion at 12:53


Thank you for taking the time to leave us your kind words. I will of course share your comments with the staff in the Stoma Team as I am sure they will be delighted to receive them.

Best wishes

Lisa

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