I attended A&E during a mental health crisis. From the start, reception staff were really patient and understanding. I got seen in triage by Gail and, her manner with me was just fantastic. She genuinely listened to me and didn't make me feel like I was a burden or anything.
Due to the way I was feeling and the state I was in, I was kept in A&E to see the psychiatry team. In A&E whilst I was waiting, another nurse, Bethan was looking after me. I appreciated just the small things - giving me some juice and a biscuit, listening to what I had to say.
I was in A&E for about 3 hours and, in that 3 hours they didn't fix everything but, they gave me somewhere safe when my thoughts were too much and a plan. I can't really ask for much more.
I know a lot of the A&E nurses from various admissions with self harming but, Gail and Bethan did an absolutely amazing job when I needed it most X
"They gave me somewhere safe"
About: Aberdeen Royal Infirmary / Emergency Medicine Aberdeen Royal Infirmary Emergency Medicine AB25 2ZN
Posted by AberdeenAngel (as ),
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