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"Gynaecology mess up."

About: Princess Royal Hospital / Gynaecology

I feel very let down by the care I have received at the hospital. I had a second scan in February to check on an ovarian cyst. I had no response for several months afterwards, only gaining a response after constant phoning - I was lost on the system apparently. It turns out the cyst has grown and is complex - a cyst that can provide problems. I had blood tests - one of the tumour markers was slightly raised and therefore, Consultant stated

I must have a CT scan within 2 weeks - over 3 weeks now and again according to Secretary I appear to be lost on the system.

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Responses

Response from Princess Royal Hospital 5 years ago
Princess Royal Hospital
Submitted on 01/06/2018 at 15:51
Published on nhs.uk at 16:06


Dear Amanda

Thank you for contacting us, I am so sorry to learn of your experience, please contact our PALS team on 01273 664511 or at pals@bsuh.nhs.uk who should be able to assist you further.

Kind regards

Jane Carmody

Head of Patient Experience, PALS & Complaints

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