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"I was not provided with any options regarding pain relief"

About: Musgrove Park Hospital / Gynaecology

(as a service user),

I underwent a hysteroscopy procedure 11 days ago.  The care I received from the nurses and consultant was good and is not something I have an issue with.  However, I do have concerns regarding the procedure itself, which was extremely painful.  I was not provided with any options regarding pain relief or sedation.  I was given a local anesthetic however this had no effect on what is an incredibly invasive and intimate procedure for a woman to undergo.  The pain was so severe at times that it was worse than childbirth.  I was asked if I wanted the procedure stopped but I felt at the time I just wanted it to be over with and so continued.  

As I said previously I do not have an issue with the care I received, but I feel that patients are not made aware that this procedure can be extremely painful and that you should be at least offered the option of a general anesthetic or sedation.  I should also note that I took the recommended paracetamol and ibuprofen an hour before the procedure and this was NOT adequate. 

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Responses

Response from Debra Young, Head of Midwifery and Children’s Services/Supervisor of Midwives, Women’s & Children’s Directorate, Taunton & Somerset NHS Foundation Trust 5 years ago
Debra Young
Head of Midwifery and Children’s Services/Supervisor of Midwives, Women’s & Children’s Directorate,
Taunton & Somerset NHS Foundation Trust
Submitted on 06/06/2018 at 18:27
Published on Care Opinion on 07/06/2018 at 14:18


Thank you so much for your feedback. Pain management is really important and an essential part of overall good care. It certainly sounds as if we didn’t manage your pain well and I am sorry that this happened to you. It would be really helpful if you felt able to contact me to enable us to look into this properly and to make any improvements needed. You can contact me on 01823 342831.

I know the staff involved in particular would wish to learn from your experience which is why patient feedback is so important to us.

Kind regards,

Debra

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