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Care Opinion

Helpful, polite and professional staff.

Posted By Lpg

"Helpful, polite and professional staff."

About: Queen Margaret Hospital / Day Surgery

(as the patient),

Right from the moment I arrived for my day surgery, the staff were very helpful, polite and professional in their duties.

I was attended to right away, everything that was going to happen was explained all the way through. 

After my small surgery I was offered a cup of tea and toast if I wished.

I was given my follow up appointment that day also.

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 5 years ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife

Submitted on 08/06/2018 at 11:17
Published on Care Opinion at 14:22

picture of Nola Cassidy

Dear Lpg

Thank you for your kind comments in Care Opinion, im glad to see that the staff were kind, helpful and professional towards you during your visit, and that you had everything explained to you.

I hope you took up the offer of Tea and Toast as they say its the best you will get:)

Wishing you well in your recovery

Kind Regards

Nola

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